1. Introduction

House of Wil LLC respects your privacy and is committed to protecting your information through this Privacy Policy (“Policy”). This Policy describes the types of information we collect or that you may provide when you visit or use any website, store, platform, or digital property operated by House of Wil LLC (collectively, the “Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using the Website, you acknowledge that you have read and understood this Policy. If you do not agree with our practices, your choice is not to use the Website.

We may update this Policy from time to time (see Changes to Our Privacy Policy). Your continued use of the Website after we make changes constitutes acceptance of those changes.

2. Children’s Privacy

Our Website is intended for a general audience but is not directed toward children under the age of 13 or any individual below the age of digital consent where applicable by law.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us at houseofwil@gmail.com, and we will take appropriate steps to delete that information promptly.

3. Information We Collect

We may collect several categories of information from and about users of our Website:

A. Personal Information

Information that identifies, relates to, or could reasonably be linked with you, such as:

• Name

• Email address

• Phone number

• Postal/shipping address

• Account login credentials (Wix accounts)

• Order history

B. Financial Information

We do not receive your full payment card details.
Payment information is processed securely by third-party payment processors (e.g., Wix Payments, PayPal, Stripe). We may receive limited transaction details such as:

• Date/time of transaction

• Type of payment method

• Billing confirmation

C. Technical & Usage Information

Automatically collected data, including:

• IP address

• Browser type and version

• Device identifiers

• Operating system

• Access times and pages visited

• Clickstream data

Collected via:

• Cookies

• Tracking pixels

• Wix analytics

• Additional analytics tools (e.g., Google Analytics, Meta Pixel if enabled)

D. Account Information

If you choose to create an account:

• Username

• Preferences

• Saved items

• Order tracking

E. Information From Third Parties

We may receive data from:

• Payment processors

• Printful (for fulfillment and shipping updates)

• Shipping carriers (USPS, UPS, DHL, etc.)

• Advertising platforms (Google, Meta)

• Wix (platform analytics and functionality)

4. How We Collect Your Information

We collect information:

A. Directly From You

• When you place an order

• When you create an account

• When you contact us

• When you submit forms on the Website

B. Automatically

Through cookies, pixels, and analytic tools when you:

• Browse the website

• View products

• Add items to cart

• Return to the site

C. From Third Parties

As part of order processing, shipping, analytics, and advertising.

5. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide account access

• Deliver customer support

• Communicate about orders, updates, or policy changes

• Improve the Website’s performance and product offerings

• Personalize your shopping experience

• Detect or prevent fraud or security issues

• Comply with legal obligations

Cookies and tracking tools help us:

• Understand website traffic and behavior

• Optimize design, user experience, and performance

• Measure marketing effectiveness

6. Disclosure of Your Information

We may disclose information:

A. To Service Providers

Including:

• Wix (hosting, store platform, analytics)

• Payment processors

• Printful (order manufacturing and fulfillment)

• Shipping carriers

• Analytics providers

• Advertising partners (if tracking enabled)

These partners only access information necessary to perform their services.

B. For Legal or Safety Reasons

We may disclose information to:

• Comply with law or regulatory requirements

• Respond to lawful requests by authorities

• Protect our rights, privacy, safety, or property

• Enforce our terms of service

C. Business Transfers

If House of Wil LLC undergoes:

• Merger

• Acquisition

• Asset sale

• Reorganization

Your information may be part of the transferred assets.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to operate the Website and improve user experience. You may adjust browser settings to refuse cookies; however, certain features of the Website may not function properly.

If required by law (e.g., GDPR regions), you may manage consent via a cookie banner.