TERMS & CONDITIONS
1. Acceptance of These Terms
These Terms & Conditions (“Terms”) are a legal agreement between you (“you” or “user”) and House of Wil LLC (“House of Wil,” “we,” “us,” or “our”). These Terms govern your access to and use of houseofwil.com and any related content, services, features, products, or accounts (the “Website”).
By accessing or using the Website, or by clicking “Agree,” you confirm that:
-
You have read and understood these Terms
-
You agree to be bound by these Terms and our Privacy Policy
-
You are at least 18 years old, or the age of majority in your jurisdiction
-
If you create an account, all information you provide is accurate and current
If you do not agree to these Terms, you may not access or use the Website.
2. Changes to the Terms
We may update these Terms at any time. Updated Terms are effective immediately once posted on the Website. Your continued use of the Website means you accept any changes.
You are responsible for reviewing these Terms periodically.
3. Accessing the Website & Account Security
We may update, suspend, or remove any part of the Website at our discretion and without notice.
You are responsible for:
-
Ensuring your device and internet connection allow access
-
Keeping your account login details confidential
-
All activity that occurs under your login
We may disable accounts for any reason, including violation of these Terms.
4. Purchases, Payments & Fulfillment
a. Payment Processing
We use third-party payment processors (e.g., Wix Payments, Stripe, PayPal).
We do not store or have access to full credit card numbers.
All purchases are subject to the payment processor’s terms and security measures.
b. Fulfillment & Shipping
Certain products are fulfilled and shipped through our fulfillment and other third-party vendors.
Once an order is placed:
-
Production begins immediately
-
Orders may not be modifiable or cancelable after processing
-
Shipping times are estimates and may vary
We are not responsible for delays caused by vendors, carriers, or customs.
c. Returns & Refunds
Your order is subject to our posted Return Policy, which may be updated periodically.
6. Prohibited Uses
You agree not to use the Website to:
-
Violate laws or regulations
-
Send spam, advertisements, or unauthorized promotions
-
Upload harmful, illegal, or infringing content
-
Impersonate House of Wil or any other person
-
Interfere with security, servers, or networks
-
Attempt to copy, scrape, or collect Website data
-
Upload viruses, malware, or harmful code
We may block or remove users who violate these rules.
7. Website Content & Accuracy
We attempt to keep product details, colors, and pricing accurate, but we do not guarantee:
-
Product colors displayed on your screen
-
Typographical accuracy
-
That information is current, complete, or error-free
We reserve the right to correct errors or update information at any time.
8. Third-Party Links & Services
Our Website may contain links to third-party sites or integrate third-party tools (e.g., stores, carriers, payment processors, analytics).
We are not responsible for:
-
Their content
-
Their privacy practices
-
Any damage or loss caused by third-party sites
Your use of them is at your own risk.
9. Geographic Use
The Website is operated from the United States.
Access may not be legal in some locations.
If you use the Website from outside the U.S., you are responsible for compliance with local laws.
10. Disclaimer of Warranties
The Website and all products and services are provided “as is” and “as available.”
We do not guarantee:
-
The Website is error-free or uninterrupted
-
The Website, content, files, or emails are virus-free
-
That products will meet your expectations
-
That data will be secure from all cyber threats
To the fullest extent allowed by law, we disclaim all warranties, express or implied.
11. Limitation of Liability
To the maximum extent allowed by law, House of Wil LLC is not liable for any damages arising from:
-
Use or inability to use the Website
-
Third-party payment processors or shipping delays
-
Errors, inaccuracies, or interruptions
-
Loss of profits, revenue, data, or goodwill
-
Malware or security breaches
Our total liability will not exceed the amount you paid for the affected product.
Some jurisdictions do not allow limitations; in those cases, our liability is limited to the minimum extent required by law.
12. Indemnification
You agree to indemnify and hold harmless House of Wil LLC and its owners, employees, contractors, affiliates, and partners from any claims, losses, damages, or expenses arising from:
-
Your use of the Website
-
Violation of these Terms
-
Misuse of products
-
Infringement of intellectual property
13. Governing Law
These Terms and any disputes related to them are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.
14. Dispute Resolution — Binding Arbitration
Any dispute arising from or relating to:
-
Your use of the Website
-
Your purchase of products
-
These Terms
will be resolved through binding arbitration, not court.
Exceptions:
-
Small claims court remains available
-
If arbitration is found unenforceable, disputes must be brought exclusively in Georgia state or federal courts, and you consent to that jurisdiction
Class Action Waiver
You agree not to participate in any class, collective, or representative action against House of Wil LLC.
15. Time Limit to File Claims
Any claim relating to the Website or these Terms must be filed within one (1) year of the event that gives rise to the claim.
After one year, the claim is permanently barred.
16. Severability & Waiver
If any part of these Terms is ruled invalid, the rest remains fully enforceable.
Our failure to enforce a right does not waive that right for the future.
17. Entire Agreement
These Terms, together with our Privacy Policy and any additional posted policies, are the complete agreement between you and House of Wil LLC.
House of Wil